Privacy and Cookie Policy

Last updated: 13 November 2026

Who We Are

This website is run by AnnMarie Mulligan, trading as Croía Coaching (Business Name No. 783297), Ireland. AnnMarie is the data controller for any personal data collected through this website or during coaching.

Contact: croiacoaching@gmail.com or +353 87 662 2230

What We Collect and Why

• Booking an Introductory Call: your name, email address and anything you choose to add when booking through Calendly. Used to arrange and hold the call.
• Emails and calls: your name, contact details and what you tell us. Used to reply to you and arrange coaching.
• Coaching sessions: brief notes AnnMarie may keep to support your sessions. These are kept strictly confidential and never shared.

We do not use analytics, advertising or tracking tools on this website, and we never sell your data.

Legal Basis

We use your data to take steps at your request before entering into a coaching agreement, to deliver the coaching you have agreed to, and, for the booking calendar, with your consent. You can withdraw consent at any time.

Who Processes Your Data

• Calendly (booking calendar)
• Google (email through Gmail)
• Vercel (website hosting, which keeps basic technical logs such as IP addresses for security)

Some of these providers may store data outside the European Economic Area. Where they do, they rely on safeguards approved under EU data protection law, such as Standard Contractual Clauses.

How Long We Keep It

Enquiries that do not lead to coaching are deleted within 12 months. Records relating to coaching clients are kept for up to 6 years after coaching ends, for legal and accounting reasons, and then deleted.

Cookies

This website does not set any cookies when you browse it. Fonts and styles are served from this website itself.

The booking calendar on the Booking page is provided by Calendly. It only loads if you click "Load Booking Calendar". Once loaded, Calendly and its service partners may set cookies, including cookies for its own analytics, and Calendly will show its own cookie choices. See Calendly's cookie notice. If you would rather not use Calendly, you can email to arrange a call instead.

Your Rights

Under the General Data Protection Regulation (GDPR) you have the right to access your data, correct it, have it deleted, restrict or object to its use, and receive a copy of it. To use any of these rights, email croiacoaching@gmail.com. We will reply within one month.

If you are unhappy with how your data is handled, you can complain to the Data Protection Commission at dataprotection.ie

Coaching Disclaimer

Coaching is not counselling, therapy, or medical or clinical advice, and it is not a substitute for them.

Changes to This Policy

If this policy changes, the updated version will be posted on this page with a new date.